Privacy & Cookie Policy

This notice explains how we will process your personal information.

Data Protection Principles

I & M Controls Limited complies with the principles of the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003. The eight principles relating to the processing of personal information are:

  • Personal data shall be processed fairly and lawfully
  • Personal data shall be obtained only for one or more specified and lawful purposes
  • Personal data shall be adequate, relevant and not excessive in relation to the purpose or purposes for which they are processed
  • Personal data shall be accurate and, where necessary, kept up to date
  • Personal data processed for any purpose or purposes shall not be kept for longer than is necessary
  • Personal data shall be processed in accordance with the rights of data subjects under this Act
  • Appropriate technical and organisational measures shall be taken against unauthorised or unlawful processing of personal data and against accidental loss or destruction of, or damage to, personal data
  • Personal data shall not be transferred to a country or territory outside the European Economic Area unless that country or territory ensures an adequate level of protection for the rights and freedoms of data subjects in relation to the processing of personal data

Your privacy and security is of utmost importance to us. We will always follow these principles and ask you how you would like us to communicate with you. The Information Commissioner regulates compliance with the Data Protection Act. See details at end of this page.

Why we collect your data?

By collecting your data, it allows us to understand what your needs and wants are. It also allows us to provide targeted offers and services you may be interested to hear about.

Cookies and IP Addresses

When you visit our website, we may send you a cookie. A cookie is a small file which is placed on your computer or device.

1. Essential Cookies

These cookies are essential for the running of our websites. Without the use of these cookies parts of our websites would not function. For example we use cookies to establish whether you have Adobe Flash installed on your computer, this is used to display our menu and some video content on the website.

2. Analytical Performance Cookies

We use these types of cookies to monitor our websites performance and how their users may use it. These cookies provide us with information that helps us provide better products to their users and also to identify any areas that may need maintenance.

3. Functional Cookies

Functional cookies are used to remember your preferences on our websites.

4. Third Party Cookies

We may also track IP addresses. An IP Address is a number that can identify an Internet Service Provider and country location. It cannot provide personal information

How to control the use of cookies

You are not obliged to accept cookies and may modify your browser so that it will not accept cookies. The browser you use to surf the web not only allows you to see the cookies that you have got but also allows you to control their use.

You can control them by allowing them, deleting them individually or deleting all of them. You can also set your browser to not accept cookies altogether. If this option is selected, you should be aware that many websites will not function properly or at all. It may be possible to set your browser to not accept cookies and ask for your consent before each cookie is set on your device. This gives you control over what is set on your device, however has the drawback of slowing down your browsing experience.

There are different levels of control too. You are able to prevent just third party cookies being deployed, effectively opting out of behavioural advertising, and some even allow you to block specific companies you do not wish to deploy a cookie, instead of selecting all companies.

In order to manage your cookies, please select your browser from the list below and follow the instructions:

How can I prevent Online Behavioural Advertising?

Further to using your browser to controlling the use of cookies, there are also other ways that you can opt out of Online Behavioural Advertising.

The "Your Online Choices" page provided by the Internet Advertising Bureau (IAB), provides an easy way to opt out of behavioural advertising from each (or all) of the networks represented by the IAB.

Useful information about Cookies

Further information about cookies can be found on the following websites:

All About Cookies

Your Online Choices

Information Commissioners Office

Microsoft Cookies Guide

If you have any questions about the use of cookies on our websites, please email:

sales@iandmcontrols.co.uk

Marketing consent

If you are an existing customer we will keep you informed of product developments that relate to these products and services.

When you give us your personal information, we will give you an option to receive additional on-going marketing communications from us which may include offers and news.

We do not sell our customer data to other companies to use for their marketing purposes.

All of our marketing communications will have a method to unsubscribe. You may also exercise your right to opt out of the use of your information for marketing purposes at any time by contacting us by one of the methods explained at the end of this notice.

Disclosure

Your personal information will be disclosed where we are obliged or permitted by law to do so. If you post or send offensive or objectionable content anywhere on or to any of our websites or otherwise engage in any disruptive behaviour on any of our websites, we can use the information that is available to us about you to stop such behaviour. This may involve informing relevant third parties such as your employer and law enforcement agencies about the content and your behaviour.

Payment and credit checks

Customer data will be used to take payment for products and services and may be used to verify credit details related to this payment. Permission to do so is implicit in providing financial details to process payment.

If you apply for credit then to help us to make credit decisions about you, to prevent fraud, to check your identity and to prevent money laundering, we may search the files of credit reference agencies who will record any credit searches on your file. We may also disclose details of how you conduct your account to such agencies. The information will be used by other credit grantors for making credit decisions about you and the people with whom you are financially associated for fraud prevention, money laundering prevention and occasionally for tracing debtors.

Updating or deleting your personal information profile

When you register online, please ensure your personal information is accurate. Should you request that your account is closed and your personal information removed, please be assured that this will be done as soon as is reasonably possible. Personal information from closed accounts is retained in order to comply with legal obligations, prevent fraud, collect any fees owed or to resolve disputes.

When you request to have your profile removed from further marketing offers from us, you will be added to a suppression list to ensure your request is complied with. All personal data is processed in line with the requirements of the Data Protection Act 1998 and The Privacy and Electronic Communications (EC Directive) Regulations 2003.

Information Requests

You have a right to ask for a copy of your personal information from I & M Controls Limited which may hold about you (for which we charge a small processing fee) and to ask us to correct any inaccuracies in your personal information (which is free). To make sure we follow your instructions correctly and to improve our service to you through training of our staff, we may monitor or record telephone calls.

Notification of changes

From time to time, we may make changes to the Privacy Policy. This may be in relation to changes in the law, best practice, changes in our services or treatment of your personal information. We will always display clearly when the privacy policy was last amended on the website.

How to contact us

By email: sales@iandmcontrols.co.uk

By telephone: +44 (0) 121 551 7877

By mail:

I & M Controls Limited
75 Villa Street
Hockley
Birmingham
B19 2XL
United Kingdom

General information about data protection may be found at:

information Commissioner's website:
http://www.dataprotection.gov.uk/

Direct Marketing Association:
http://www.dma.org.uk/

Consumer advice from the DMA:
http://www.mydm.co.uk/

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